Submit a Question

Financial Aid FAQ

Questions

  1. What is your school code?
  2. There is no financial aid listed on my statement. What should I do?
  3. I am getting an outside scholarship that is not listed on the statement. What should I do?
  4. Can I combine options when making my payment arrangements?
  5. Is there any paperwork I need to complete for the Perkins Loan Program?
  6. I haven't completed a Stafford Student Loan Master Promissory Note yet. Where do I get the application?
  7. My parents would like to apply for a Parent Loan for Undergraduate Students (PLUS). How do they do that?
  8. I am interested in applying for a loan in my name. Are there any available?
  9. I am eligible for a Sci-Tech Scholarship or a Robert Byrd Scholarship from PHEAA. However, it is not listed on my statement. Can I adjust my balance by that amount?

Answers

  1. What is your school code?
    Juniata's school code is 003279.
  2. There is no financial aid listed on my statement. What should I do?
    Review recent correspondence you have received from the Office of Student Financial Planning to determine if you have inadvertently neglected to respond to a request for additional information, academic progress, or other items.

    If you recall that you received a request for some information, but have simply failed to act on it, do so right away.

    Review your recent correspondence (both regular and electronic) to ensure that you submitted the Free Application for Federal Student Aid (FAFSA). You should have a copy of the Student Aid Report and check the colleges listed to make sure that Juniata is listed.

    It is possible that you have received a very recent award letter that was sent after information was released to the Bursar's Office. If so, you can note that on the back of the remittance form before submission.

    If, after reviewing your correspondence, you are unable to determine why your financial aid award has not been processed, contact the Office of Student Financial Planning at financialplanning@juniata.edu.

  3. I am getting an outside scholarship that is not listed on the statement. What should I do?
    If the funds will be received by the due date of the bill, you should note that on the back of the remittance form and make an adjustment to the "Amount Due".

    Please Note: If your outside scholarship funds are fully disbursed for fall semester and you receive a refund for that term, you should retain those funds so they are available to use for your spring semester charges. If you would like the funds to be held in the Bursar's Office, please contact Doreen Flasher at bursarsoffice@juniata.edu.

  4. Can I combine options when making my payment arrangements?
    Yes, you can use any combination of payment options. For example, you could pay part of the amount due each semester and finance the difference through a Parent PLUS loan. Or you could make monthly payments through Tuition Management Systems (www.afford.com) in conjunction with a prepayment and/or PLUS.
  5. Is there any paperwork I need to complete for the Perkins Loan Program?
    If a Perkins Loan was listed on the award letter, complete the online Perkins Loan promissory note later in the summer. More information will be mailed to the home address in July.
  6. I haven't completed a *Stafford Student Loan Master Promissory Note yet. Where do I get the application?
    The Stafford Loan application can be found at www.aessuccess.org under "Student Loans"
  7. My parents would like to apply for a *Parent Loan for Undergraduate Students (PLUS). How do they do that?
    The PLUS application can be found at www.aessuccess.org under "Parent Plus Loans" PLUS loan applications are processed for the full academic year, so be sure to include the amount that is needed for both fall and spring semesters.
  8. I am interested in applying for a loan in my name. Are they any available?
    Yes, if you are certain that you need to borrow through a private education loan, we have information to assist you with the process. The lenders on our list have made loans to our students in the last 3 years and are willing to continue to lend to our student for 2009-10. You are not required to select a lender from this list. You may select any lender of private education loans. If you decide to select a lender not on this list, please contact the Office of Student Financial Planning for further assistance. Your choice of a private loan lender is never denied nor is the processing of a loan ever delayed if you choose a lender that may be new to Juniata College.
  9. I am eligible for a Sci-Tech Scholarship or a Robert Byrd Scholarship from PHEAA. However, it is not listed on my statement. Can I adjust my balance by that amount?
    Those scholarships do not show on your statement until verification is received from PHEAA. If you know for certain that you continue to be eligible for the funds, you may adjust the "Balance due". You will receive a revised award letter when the confirmation is received from PHEAA.

* Juniata College does not have a recommended lender list for Stafford or PLUS Loans. A list of lenders is provided when a student logs on to complete the Master Promissory Note. You are not required to select a lender from this list. If you choose to select a lender that is not on this list, please contact the Office of Student Financial Planning for further assistance. Juniata will process a Stafford or PLUS Loan from any eligible lender that you select and the processing of your loan will not be unnecessarily delayed if you choose a lender that is not processed through AES.