New Students Technology Guide
Welcome to Juniata! We've created this guide to help you become more familiar with the technology resources and tools students use while at Juniata College. All incoming students are required to have access to a laptop meeting the minimum requirements outlined for class purposes. (These machines can be individually owned, shared with another student, or borrowed when available).
Before You Arrive on Campus:
- Purchasing a Computer: When purchasing a laptop computer, please follow the guidelines specified on the Recommended Computer Specifications page. Please note that Juniata students are also eligible to receive discounts from both Apple and Dell.
- Registration: Juniata uses a system called Bradford to ensure that each computer on the network is up-to-date, safe, and secure. Each device that needs access to the Internet and other Juniata College network resources must go through a process called registration. The registration process includes scanning your computer for supported virus and malware protection applications as well as for current operating system updates. Juniata College students are responsible for having malware and virus protection installed on their personal computers prior to arriving at the Juniata College campus.
You can read more about registration, or pre-scan your computer. Students will need a supported Anti-Virus and Anti-Spyware application in order to successfully register. We encourage students to pre-scan their computer before arriving on campus to ensure the smoothest registration process.
- Software: Juniata provides access to much of the software used on campus through our labs and our applications server. Many students wish to purchase software for their personal computers like Microsoft Office. Juniata students are eligible for a discount on many software products. Read more about software at Juniata.
- Webmail: The main method of communication at Juniata is email. You can access your Juniata email account from home using Webmail or Microsoft Outlook. The CTS Wiki contains instructions on using webmail, as well as adding your account to Outlook for Windows and Mac.
Connecting to the Network:
Students may bring up to 5 devices that they wish to connect to the network.
- Computers: Our CTS Wiki provides great instructions on how to configure your Windows XP Professional, 7, or Mac to connect to our wireless network.
- Mobile Devices: Students may connect their mobile devices (Android, iPhone/iPad/iPod Touch) to the network by following the instructions outlined on the CTS Wiki.
- Entertainment Devices: Students can connect their Xbox, PS3, or Nintendo Wii to the network by following the instructions outlined on the CTS Wiki.
- Off-Campus Access: Juniata uses a tool called Firepass to allow students to use Juniata resources while away from campus. Learn more about Firepass and connecting off-campus on the CTS Wiki.
Note about Wireless Device Support: Wireless device support is currently limited to devices that are compatible with the following wireless authentication protocols. If the device does not support this, then it will not connect with our network. (For example, Apple TV, Google Chromecast and Chromebook, as well as many web enabled TVs do not support these authentication methods.)
- WPA Network Authentication w/ TKIP Data Encryption and 802.1x (PEAP) User Authentication
- WPA2 Network Authentication w/ AES Data Encryption and 802.1X (PEAP) User Authentication
Juniata Resources: Getting Started
Once you arrive on campus, you should learn about network drives and network printing. If you want to try to access these drives from home, you'll need to use Firepass.
- Network Drives: Students have access to certain network drives (file storage) such as the public drive, or "P: drive". This drive contains folders for most professors and many administrative departments. Professors and administrators often share public information for classes or the student body on this drive.
To setup your personal computer to access network drives, follow the instructions outlined on the CTS Wiki.
- Printing: Students are given 1,000 prints, and can add additional prints for 1 cent per page. Printers are located in every academic building and Ellis Hall. When students print, they can retrieve their print job from any of the designated printers by entering in their ID number (found on their Gold Card). In order to utilize this system, students must "map" the printer to their personal computer using the instructions outlined on the CTS Wiki.
- Password Reset Tool: Campus Technology Services (CTS) now offers a tool you may use to change your password or reset your password should you forget it. The tool requires a one-time enrollment process. To enroll, please visit https://accounts.juniata.edu, and click the "User Registration" link. You will need to know your Juniata username and your current password to complete the registration process. If you do not know your current password, please contact the help desk at x3619.
Getting Additional Support
We hope this guide will provide incoming students with the resources they need to use and understand the technology available at Juniata College successfully. We understand, however, that a website just doesn't cut it sometimes... which is why we have the Technology Solutions Center in BAC C107. No matter where you are, you can call (814) 641-3619 or send an email to firstname.lastname@example.org for a quick response M-F 8:00 am-4:00 pm.
If you're having trouble connecting to the network, want to rent some equipment (laptops, cameras, projectors, more!), or just want to come see our new collaborative Mac lab (coming Fall 2013), come stop down! The TSC Student Lab Assistants have dealt with many of the same issues you have... so you can guarantee they've been through it before.
Technology Training Offerings:
The Technology Solutions Center offers training sessions throughout the year for students, faculty, and staff on a variety of topics. You can view more information about our training & support offerings.