Human Resources

Assistant Director/Benefits Coordinator

Primary Role

Performs a variety of administrative duties to direct the day-to-day and strategic operations of the group benefit plans.

Typical Duties & Responsibilities

  1. Responsible for New Hire Orientation process. Provide detailed benefit information to all college personnel and retirees regarding benefits offered by the college and the requirements for participation.
  2. Work with Director to assist in reviewing employee and retiree benefit plans and vendors to identify those that present the best value and meet College benefit philosophy.
  3. Serve as primary contact for plan vendors and third party administrators.
  4. Design, recommend and implement benefit programs.
  5. Assist in the management of the benefit plan renewal process.
  6. Assist in the negotiation with vendor or administrator for renewal.
  7. Collect experience data from available resources and maintain records and prepares reports on enrollment, plan utilization, and plan reviews.
    • Analyze monthly claims and utilization
    • Review pended claims reports
    • Review SIU reports
    • Investigate discrepancies
  8. Examine possible plan design or benefit cost changes including contract provisions, co-pays, deductibles and limitations and exclusions for the benefit of the College.
  9. Directs activities of Wellness Committee.
  10. Assist employees and retirees with claims issues. Conduct employee meetings to explain benefits, answer questions, educate employees on plan design.
  11. Serve as contact for Workers Compensation injuries. Route injury reports to worker's compensation carrier. Assist carrier with management of claims. Actively participate in Safety committee.
  12. Administer vacation, sick, FMLA and other leaves.
  13. Assist in maintenance of Human Resources website.
  14. Performs related duties as assigned.

Supervision Required/Given

Works independently within established policies and guidelines. Must work collaboratively with diverse individuals and groups. Directs activities of Human Resources Assistant and Benefits Assistant.

Position Qualifications

  1. Knowledge and capabilities normally acquired through completion of a high school diploma and advanced degree.
  2. Three to five years benefits administration experience sufficient to demonstrate competencies in: PC applications with spread sheets and word processing, public speaking, use and application of regulations/rules.