Campus Technology Services (CTS) exists to provide technology that enables and facilitates advanced learning and understanding of the world we live in. CTS is comprised of four technology organizations, working together to create a helpful and productive technological environment for the entire Juniata Community. The divisions of CTS are Administrative Information Services (AIS), Campus Network and Security (CNS), the Office of Digital Learning (ODL), and the Technology Solutions Center (TSC).
Administrative Information Services (AIS)
Administrative Information Services is responsible for the computer systems and web applications that support the business and administrative tasks of the college, such as registration, grading, financial aid, purchasing, and accounting.
Campus Network and Security (CNS)
Campus Network and Security at Juniata College is the support center for Juniata's campus-wide network system, known as EagleNet. EagleNet provides connectivity for faculty, administration, students and computer labs. CNS staff is responsible for the network infrastructure, on-premise and cloud servers, VPN (Virtual Private Networking), and telephone connectivity.
Office of Digital Learning
Digital Learning is responsible teaching and learning technologies, such as instructional design, digital projects, and online learning.
Technology Solutions Center (TSC)
The Technology Solutions Center is the home of the Help Desk. The Solutions Center staff is responsible for technology training, event support, and supporting all faculty workstations, lab workstations and instructional technology used in the classrooms. This group relies heavily on student employees to help provide the necessary services to the campus and even gives several of the students full management roles within the organization.
Student Management and Staffing
By employing many student workers, CTS benefits from the student perspective and insight that they bring to the organization. These opportunities give the students a chance gain practical experience in the implementation and management of technology in a large organization. Our student positions include:
- Student Project Manager
- Student Training Manager
- Student Video Production Team Manager
- Student Video Production Team Assistant Manager
- Student Project Team Manager
- Student Network/Server Manager
- Plus approximately 30 additional students providing software and hardware support, technology coaching and training, and video production.