Primary Role

The AVP and Chief Information Officer (CIO) will provide technology vision and leadership in the development and implementation of the college-wide information technology (IT) program. The CIO will lead the college in planning and implementing enterprise information systems to support both distributed and centralized business operations and achieve more effective and cost beneficial enterprise-wide IT operations.  The AVP and CIO is expected to understand, support, and implement goals to support of the strategic initiatives of the college.

It is the responsibility of all Juniata employees to be a part of a productive team and to model the qualities found in our Leadership Philosophy.

Typical Duties & Responsibilities

  1. Ensuring operational and strategic initiatives for IT are aligned with the College via participating in Cabinet.
  2. Providing senior leadership and management for supporting, developing, coordinating and implementing the College’s strategic direction for technology initiatives.
  3. Providing the coordination, operation, and senior-level management and leadership over the Campus Technology Services (CTS) organization and work units in support of the College's mission.
  4. Providing vision and progressive leadership by exploring and assessing the feasibility of new and emerging technologies that will provide a technology rich environment that meets the needs of today's diverse campus and student population, as well as providing technologies and information systems that afford strategic advantages to Juniata and its constituents.
  5. Developing, implementing and maintaining effective policies and practices for all information technologies; ensuring access, security, and usage are in accordance with all College policies and applicable laws.
  6. Maintaining effective working relationships with system and state individuals and groups, serving on appropriate committees to represent IT, and functioning as a spokesperson and technology expert for the College on matters related to information and learning technologies.
  7. Being an adaptive leader with excellent skills to supervise and manage IT personnel, budgets, equipment, and facilities, effectively, efficiently and strategically.
  8. Providing risk management via logical, virtual, and physical security.
  9. Being responsible for effective fiscal management of all IT budgets including grants, encompassing budget preparation and expenditure control. Monitoring and maintaining budgetary controls and accountability.
  10. Providing excellent negotiation skills for systems and component acquisitions, end-user service level agreements, and vendor service level agreements.
  11. Ensuring the continuous delivery of IT services through the oversight of service level agreements with vendors, and monitoring of IT systems performance, to ensure the continuous functioning of mission critical operations.
  12. Maintaining a current disaster recovery plan for all major information technology systems.
  13. Hiring the best personnel including writing job descriptions, interviewing candidates, and making hiring decisions and recommendations. Supervision includes developing performance plans and standards, and evaluating employee performance; when appropriate recommending and administering corrective actions and/or disciplinary action; responding to informal grievances; assessing training needs and securing training resources; determining work schedules and work assignments; managing leave requests; and maintaining a positive working environment.

Supervision Required/Given

This position is supervised by the Provost under general guidelines and direction and must be able to work cooperatively and collaboratively with others.  This position supervises full-time employees that oversee all centralized management of campus technology equipment, support, and training.  This position also supervises student managers and works cooperatively and collaboratively with a diverse group of clients, vendors, and organizations including cabinet members, alumni, trustees, faculty, staff, and students.

Position Qualifications

  • Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Computer Information Systems or a related field, or equivalent experience.
  • Five years of management-level supervisory and leadership responsibilities in higher education.
  • Technical experience and background in managing an information technology environment at a higher education institution, with at least one year of experience supervising a significant, substantial IT unit.
  • Experience in IT strategic planning, budgeting, and personnel management.
  • Experience in building and developing collaborative relationships in a campus community.
  • Experience working in a position that requires a high degree of customer service skills.
  • Experience working with faculty in an IT capacity.

Work Conditions

  • After hours and on call support is required for emergencies and planned maintenance intervals.
  • The position is primarily sedentary in a climate controlled office with little exposure to environmental hazards; however, due to the campus environment there will be a need to go from building to building for meetings, specialized department needs, and assisting with equipment relocation and wiring projects.
  • The position may require lifting/pushing/carrying objects up to 40 pounds.

Special Requirements

  • Must have a strong sense of responsibility and integrity due to the level of system access required for this position.
  • Must agree to and pass a background check.