Primary Role

Provides varied and complex administrative and office support services for English, History, Theatre Arts, and World Languages and Cultures Departments.

Typical Duties and Responsibilities

  • Performs a range of administrative/office support services including: correspondence preparation; filing maintenance and retrieval; copying; customer service; service by phone, in person and through the mail; distributing mail; scheduling meetings and events; arranging appointments and travel.
  • Answers questions by phone, in person, or by mail.  Provides program information and explains program policies and procedures to diverse customers, both internal and external, providing expert counsel and advice.
  • Collects and processes data and information collected from applications, forms, requests, insuring completeness and accuracy.  May maintain a supporting database and files.
  • Prepares and proofreads documents including reports, contracts, and correspondence.  Completes and prepares routine reports.  May draft correspondences for signature of others.
  • Conducts financial transactions such as purchasing goods and services, receive and deposit payments, monitor benefits and expenditures, submit and track payroll data, institute payment requests.
  • Collects and allocates Purchasing Card receipts in order to manage Visa accounts for various faculty members.
  • Assists History Department in planning for District History Day.
  • Assists with Department searches – prepare interview schedule and distribute packet of information to those participants in the interview process, make travel arrangements, if needed, and reimbursement to faculty.
  • Assists with William L. Hofelt Writing Award: send invitations; collect entries and distribute them to the Award Committee for selection of winners.
  • Enters or extracts information in Datatel system.
  • Prepares and completes documents for annual budget; serve as budget officer for same.
  • Must be proficient in making decisions and multi-tasking.
  • Perform a variety of duties that require a high degree of confidentiality.
  • Perform related issues as assigned.

Supervision Required/Given

Works with considerable independence.  Must work collaboratively with diverse individuals and groups.  May supervise a small support staff and/or other student assistants.

Position Qualifications

  • Knowledge and capabilities normally acquired through a high school diploma, academic/business office training or equivalent combination of education and experience.
  • Three-years experience in an office setting and advanced abilities in PC programs such as Word, Excel, Access, Datatel and others, also office equipment, such as copier, scanner, and fax machine.