The Network Administrator is responsible for implementing campus voice and data networks and communication hardware and software solutions. This position is the point person for coordinating and performing campus network implementations, changes and providing technical expertise to assist in efficient and effective telephony and network communications. The Network Administrator also works with telephone operating and network service providing companies to troubleshoot issues with services.
It is the responsibility of all Juniata employees to be a part of a productive team and to model the qualities found in our Leadership Philosophy.
Typical Duties and Responsibilities
- Assist in the development of long-term strategic goals and operating plans to guide network operations and development.
- Plan and develop policies, procedures, and solutions to provide a secure computing environment.
- Plans voice and data network upgrades and changes based on identified needs and available technology.
- Manages maintenance of overall functioning and serviceability of the campus voice and data networks, including equipment managing our Internet connection and remote access.
- Test and evaluate solutions related to voice, fiber, copper, cable TV, and all other foundation support systems. Negotiate service and license agreements.
- Perform repair services in emergency situations as needed.
- Assist with disaster recovery planning and deployment for network and communication resources.
- Create technical documentation for telecommunication features and functionality and provide user training.
- Perform related duties as assigned.
This position is supervised by the Director of Campus Network and Security under general guidelines and direction and must be able to work cooperatively and collaboratively with others.
- Knowledge and abilities normally acquired through a Bachelor's Degree in information technology, or related discipline or equivalent combination of education and experience.
- At least two years of data and voice network experience sufficient to demonstrate competency and capability with: data and voice LAN technology, cabling infrastructure, and standards to include copper, coax, fiber, and wireless technologies.
- Specific knowledge of Ethernet networks and TCP/IP protocols.
- Experience working with voice related server applications, Windows Servers, and/or UNIX operating systems strongly desired.
- Demonstrated knowledge with communication security, backup operations, and disaster recovery concepts.
- Ability to work independently as well as part of a team.
- Must be able to communicate effectively both orally and in writing to both a technical and non-technical audience.
- Must be able to respond to system outages during off-hours.
- After hours and on call support is required for emergencies and planned maintenance intervals.
- The position requires a variety of physical activities including using ladders, accessing and installing wiring above ceilings/below flooring and in crawl spaces, moving equipment from building to building, and troubleshooting issues that extend outside of building walls.
- The position may require lifting/pushing/carrying objects up to 40 pounds.
- Must have a strong sense of responsibility and integrity due to the level of system access required for this position.
- Must agree to and pass a background check.