Primary Role

Processes inbound and outbound mail, distributes USPS, UPS and Fed-Ex packages, and provides customer window services typical of postal facilities.

Typical Duties and Responsibilities

  • Process all outgoing, incoming, and campus mail on a daily basis, following applicable postal regulations. Prepares United Parcel mailings for pick-up.
  • Maintains address locations for faculty, staff, students, and offices of the college. Assign box numbers to incoming students.
  • Receives and keeps cash records on stamp sales, registered mail, etc. Makes deposits in local bank. Arrange for chargeback's to user departments.
  • Provides delivery of most UPS, USPS, and Fed-Ex packages to central distribution points in the various academic and administrative buildings.
  • Updates patrons about postal regulations, both domestic and international.
  • Advises users of bulk mailing on necessary procedures and methods of reducing costs.
  • Performs related duties as assigned.

Supervision Required/Given

Operates within established regulations and procedures. Provides direct supervision to student helpers.

Position Qualifications

  • Knowledge and capabilities normally acquired through completion of a high school diploma or an equivalent combination of education and experience.
  • One year of work experience sufficient to demonstrate knowledge and competency with: supervision of student staff, basic computer knowledge, including Microsoft Office, arithmetic calculations, reading and interpretation of federal postal regulations, customer service interactions.